The perfect Royal match

"Service" refers to the platform and processes provided by [Your Company Name] that allow customers to upload photos and create bespoke images.

"Customer," "you," or "your" refers to any individual or entity using our Service.

"Content" refers to any photos, images, or other materials uploaded by you.

2. Use of Service

2.1 Eligibility

To use our Service, you must be at least 18 years old or have the consent of a parent or legal guardian. By using our Service, you confirm that you meet these requirements.

2.2 Account Creation

You may need to create an account to use certain features of our Service. You agree to provide accurate and complete information during the registration process and to update such information to keep it accurate and complete.

2.3 User Conduct

You agree to use our Service in compliance with all applicable laws and regulations. You are prohibited from:

Uploading or sharing any content that is unlawful, harmful, defamatory, obscene, or infringing on the rights of others.

Impersonating any person or entity or misrepresenting your affiliation with any person or entity.

Attempting to interfere with the operation of our Service, including through the use of viruses, malware, or other harmful code.

3. Content Uploaded by You

3.1 Ownership

You retain ownership of all content you upload to our Service. However, by uploading content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and create derivative works based on your content for the purposes of providing and improving our Service.

3.2 Responsibility

You are solely responsible for the content you upload, including ensuring that you have the necessary rights and permissions to use the content. We are not liable for any infringement or violation of third-party rights resulting from the content you upload.

3.3 Prohibited Content

You agree not to upload any content that:

Contains personal data of others without their consent.

Is offensive, threatening, or promotes violence.

Infringes on any intellectual property rights, including copyrights, trademarks, or trade secrets.

4. Payment and Fees

4.1 Pricing

All prices for our services are displayed on our website and are subject to change at our discretion. The price you pay will be the price displayed at the time of your order.

4.2 Payment

Payment is required at the time of order placement. We accept various forms of payment as indicated on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method provided.

4.3 Refunds

Due to the bespoke nature of our products, all sales are final. Please refer to our Returns Policy on the website for more details.

5. Delivery and Turnaround Time

5.1 Delivery

We will deliver the bespoke image to you via the method specified at the time of order. Delivery times are estimates and may vary depending on factors beyond our control.

5.2 Turnaround Time

We strive to complete orders within the estimated turnaround time provided at the time of order. However, we do not guarantee delivery by a specific date.

6. Intellectual Property

6.1 Our Intellectual Property

All intellectual property rights in our Service, including the design, software, and content (excluding content uploaded by users), are owned by us or our licensors. You may not use any of our intellectual property without our prior written consent.

6.2 User License

We grant you a limited, non-exclusive, non-transferable license to access and use our Service for personal, non-commercial purposes. This license does not include any resale or commercial use of our Service.

7. Limitation of Liability

7.1 No Warranty

Our Service is provided "as is" and "as available," without any warranty of any kind, express or implied. We do not warrant that our Service will be uninterrupted, error-free, or free from viruses or other harmful components.

7.2 Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Service. Our total liability to you for any claims arising from or related to our Service shall not exceed the amount paid by you for the Service.

8. Termination

We reserve the right to suspend or terminate your access to our Service at any time and for any reason, including if we believe you have violated these Terms. Upon termination, all rights granted to you under these Terms will cease.

9. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these Terms or your use of our Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to these Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our Service after the posting of changes constitutes your acceptance of such changes.

11. Contact Us

If you have any questions or concerns about these Terms, please get in touch with us via the contacts page

This policy is effective as of 01/01/2025